Política de envío

    Normally, we will send the goods as soon as possible after the payment is completed.
    We do not guarantee delivery times for all international shipments due to differences in customs clearance times in individual countries, which may affect how quickly your item is inspected.                    We ship anywhere in the world, so it will depend on your country of residence, and not all of our items ship from the same location, such as the US, Europe, China, Australia, etc.
   This can take an average of 7 to 14 business days. It highly depends on the customs and import process in your country.
    Delivery method:
ePacket, EMS, USPS
    Delivery time:
a - EMS usually takes up to 20 business days (not including holidays and weekends).
b - ePacket usually takes 7-15 business days (not including holidays and weekends).
c - USPS usually takes 1-5 business days (not including holidays and weekends).
Note: Sometimes it may be delayed due to many unstable factors, such as customs, flights, weather, etc., which cannot be controlled. Be patient and you will receive the package.

Shipping FAQs:

Is delivery included in the price?

Yes, free shipping on all orders.

How to change the delivery address?

Please contact us as soon as possible if you need to change the shipping address, as we cannot change the shipping address after shipment.
Customer Service (email address info@house-charm.com) Immediately!

How to cancel an order?

Please contact us as soon as possible if you need to cancel an order as we cannot cancel it once it has been shipped. Customer Service (email address info@house-charm.com) Immediately!